ACCESSIBILITY

We want to make your visit to Pullman Melbourne on the Park as smooth and carefree as possible. 
Please see below for our accessible features.

What are the accessible guestroom features?
Our guestrooms feature a wide entry door, accessible safe with enough space to move around.

What are the accessible bathroom features?
The accessible bathrooms in our guestrooms are spacious enough for wheelchair access. They feature a range of facilities including a walk-in shower stall with bathroom seat (rooms 314, 414, 514, 614, 714, and 814 and rooms 317, 417, 517, 617, 717 and 817), grab handles near the toilet and shower.

Do you have mobility aids?
Yes, we are happy to provide a wheelchair on request.

Do you have anti-allergy bedding?
For your most comfortable night’s sleep, we are pleased to offer a pillow menu so you can choose your perfect bedding.

Are the public areas accessible?
All public areas are accessible to wheelchairs and feature ramps. 

Are the bathrooms accessible?
The public areas in the hotel have accessible toilets.

Is there accessible parking at the hotel?
We do have parking spaces at the hotel.

Can I bring my service dog?
We welcome all service dogs at the hotel.

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Accessible guestroom features include:

•    Large spacious rooms with space to navigate
•    Spacious bathrooms for wheelchair access
•    Roll-in shower stall with bathroom seat available 
•    Grab handle in shower
•    Grab handle in toilet
•    Wheelchair available on request
•    Crutches available in emergency cases

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Accessible public area features include:

•    Accessible hotel entrance 
•    The Cliveden Bar & Dining is located on the ground floor and accessible to wheelchairs
•    Mobility impaired access to the dining room.
•    All public areas have accessible WC
•    Service dogs allowed
•    Wide corridors/hallways
•    Wide entrance

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Accessible Meetings & Events Spaces:
•    Large open event rooms
•    Wheelchair accessible via lift 
•    Food & Beverage menus can be made larger for the visually impaired upon request
•    Grand ballroom large double doors access
•    Custom high cocktail stands can be hired
•    Custom seating plan for wheelchairs
•    Subtitles for hearing impaired can added

For more information about the hotel's accessibility features, please contact us directly on +61 3 9419 2000 or via email at H9875@accor.com